The Arbitron Radio Advisory Council was founded 30 years ago to provide valuable client feedback and advice to Arbitron. We serve as the voice of Arbitronís radio industry clients, advising Arbitron on issues important to radio and helping to improve Arbitron's services and policies. Over the years, the Council has encouraged Arbitron to introduce several important service and quality improvements including increases in Diary and PPM sample sizes, implementation of cell phone sampling and the introduction of sample quality benchmarks. †
The Council's mission is to provide a forum for industry leaders to collaborate with Arbitron's senior management about the priorities, key business drivers and issues that are important to radio and advertising customers, provide feedback about how Arbitron's services and policies can be better aligned with customer needs, advise how Arbitron can enhance its communication and partnership initiatives and review and discuss the implications of services, policies or methods that may impact its customers.
The Council comprises 34 members as follows:
The Council meets twice a year in person; members of the Council and Arbitron executives also communicate via conference calls and e-mail, all with the goal of representing your interests as an Arbitron customer.
To help the Council work more effectively, it's important that Arbitron radio station subscribers express their views and concerns to Council representatives. Click here for the names, addresses, phone numbers and e-mail addresses of all Council members. If you have a general comment or you're not sure who your regular representative is, please send your comments to Council Chair Don Benson.
Last updated: 7.23.12