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Arbitron and VNU Sign Agreement to Explore New Marketing Research Service to Help Drive Marketing ROI
Procter & Gamble (P&G) Will Collaborate, Provide Marketing Expertise and Consumer Understanding 09.29.04
NEW YORK, SEPT 29, 2004—Arbitron Inc. (NYSE:ARB) and VNU (VNUN.AS)
announced today that they have agreed to jointly explore the possible development
of a new, national marketing research service which collects multi-media and
purchase information from a common sample of consumers. The service will be designed to enable a better understanding of consumer
exposure to advertising on multiple media and the link to their shopping/purchase
behavior. The ultimate objective would be to provide advertisers with an enhanced
ability to determine the return on investment for their marketing efforts.
Procter & Gamble will collaborate with the two companies to ensure that
the service properly addresses the needs of marketers. The innovative service would consist of a panel of participants who would
be incented to voluntarily carry Arbitron’s Portable People Meter (PPM™),
a small, pager-like device that collects the volunteers’ exposure to
multiple media sources. Data on consumer preference and purchases for a wide
range of services and products would also be collected from panelists, electronically
and via surveys, with some households being part of ACNielsen’s Homescan
consumer panel, which currently tracks packaged goods purchases. Data would
be collected in aggregate form to provide a holistic understanding of participants’ media
interactions and their resulting shopping and purchase behavior. P&G has agreed to collaborate with VNU and Arbitron in the development
of this new research service as P&G has long been interested in identifying
new consumer-centric approaches for better understanding and reaching consumers
in appealing ways. “This collaboration combines Arbitron’s and VNU’s expertise
in media and consumer insight,” said Steve Morris, president and chief
executive officer, Arbitron Inc. “Our goal is to provide the broadest
possible view of the interaction between marketing and media elements in a
way that allows marketers to maximize their return on investment. P&G’s
expertise in marketing, consumer understanding and research application will
be very beneficial as we explore this opportunity and seek the support of
a broad cross section of marketers including other package goods providers,
retailers, automotive marketers, telecommunications providers, financial services
firms, as well as many other companies.” “We look forward to joining forces with Arbitron in this exploration
and continuing on a new front our relationship with P&G,” said Michael
P. Connors, chairman and CEO of VNU Media Measurement & Information, and
Member of the VNU Executive Board. “Today’s consumer marketplace
is fast-moving and complex, and we want to provide a range of services that
help our clients fully optimize their marketing activities. We believe a broader
understanding of the impact of media and marketing activities on consumer
behavior should provide benefits for both the industry and the consumers it
serves. This new service will be in line with VNU’s broader goal of
combining media and market research in innovative ways that deliver more valuable
insight to our clients.” "The consumer is boss at P&G,” said Greg Ross, director, P&G
North America media & marketing. "This new research approach will
help marketers learn more about how consumer media and shopping habits are
changing. It offers the potential for a breakthrough in consumer understanding
about how and when consumers are most receptive to brand information." Both Arbitron and VNU emphasized that the service announced today would be
separate, distinct and designed very differently from any service for TV and
radio ratings. About VNU For more information, please visit the VNU Web site at www.vnu.com About Arbitron Arbitron’s marketing and business units are supported by a
world-renowned research and technology organization located in Columbia, Maryland.
Arbitron
has approximately 1700 employees; its executive offices are located in New
York City. Through its Scarborough Research joint venture with VNU, Inc.,
Arbitron also provides media and marketing research services to the broadcast
television,
cable, magazine, newspaper and online industries. ### PPM™ is a service mark of Arbitron Inc. This press release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995. The statements regarding
Arbitron in this document that are not historical in nature, particularly
those that utilize terminology such as “may,” “will,” “should,” “likely,” “expects,” “anticipates,” “estimates,” “believes” or “plans,” or
comparable terminology, are forward-looking statements based on current expectations
about future events, which Arbitron has derived from information currently
available to it. These forward-looking statements involve known and unknown
risks and uncertainties that may cause our results to be materially different
from results implied in such forward-looking statements. These risks and uncertainties
include whether we will be able to: Additional important factors known to Arbitron that
could cause forward-looking statements to turn out to be incorrect are identified
and discussed from
time to time in Arbitron’s filings with the Securities and Exchange
Commission, including in particular the risk factors discussed under the
caption “ITEM 1. BUSINESS – Business Risks” in our Annual
Report on Form 10-K. The forward-looking statements contained in this document speak only as of
the date hereof, and Arbitron undertakes no obligation to correct or update
any forward-looking statements, whether as a result of new information, future
events or otherwise.
VNU is a global information and media company with leading market positions
and recognized brands in marketing information (ACNielsen), media measurement
and information (Nielsen Media Research), business information (Billboard,
The Hollywood Reporter, Computing, Intermediair) and directory publishing
(Golden Pages). VNU is active in more than 100 countries, with headquarters
in Haarlem, The Netherlands and New York, USA. The company employs 38,000
people. Total revenues amounted to approximately EUR 4.0 billion in 2003.
VNU is listed on the Euronext Amsterdam (VNUN.AS) stock exchange.
Arbitron Inc. (NYSE: ARB) is an international media and marketing
research firm serving radio broadcasters, cable companies, advertisers,
advertising
agencies and outdoor advertising companies in the United States, Mexico and
Europe. Arbitron’s core businesses are measuring network and local market
radio audiences across the United States; surveying the retail, media and
product patterns of local market consumers; and providing application software
used for analyzing media audience and marketing information data. The Company
is developing the Portable People Meter, a new technology for media and marketing
research.